Several months ago, WRAL’s 5 on Your Side reported on a Clayton homeowner who was angry after paying more than $20,000 for a contractor to coat and stain their driveway — only to be left with an incomplete, unaesthetic job.
The business-owner had promised several times to come fix the issues, but never showed up.
Now, months later, there are new complaints about Strickland Concrete.
Chris Moss says when the company did a concrete apron on his driveway, it was the wrong color, the sides were uneven and the pavement is crumbling.
He paid $5,000 to Strickland Concrete in December for the driveway apron, a new walkway and other repairs; but Moss says he’s not happy with the work –– and the project was never finished.
“It’s supposed to be gray and black,” said Moss about the driveway. “It’s brown.”
As for the walkway, Moss said, “He only did like the first two sections.”
He says he also left busted up concrete around.
Moss asked Strickland Concrete to fix the apron and finish the sidewalk.
“Several times he said he would come out and do that, he would never show up,” he said.
Moss was left to pay an additional $650 to remove tons of smashed up concrete left in his yard.
“It’s a hazard,” Moss said.
He also discovered Strickland’s Concrete never paid a $743 bill to the company that poured the concrete for the driveway.
5 On Your Side has reported on Strickland Concrete before. In November, we told you Tracey Hawkins paid more than $22,000 to have him coat and stain her driveway.
We followed up on Hawkins’ case to see if any progress had been made. She tells us Strickland’ company still hasn’t fixed the scuff marks and mis-matched stain color.
Hawkins reported Strickland Concrete to the BBB. Since then, two other people have also reported them – and someone reported the company to the consumer protection division of the NC Attorney General’s office.
Strickland Concrete hasn’t responded to any of the complaints and now has an “F” rating with the BBB.
“I would like to get the work finished,” Moss said. “But to be honest, I don’t really want him doing it.”
Moss hopes to get his money back, but also wants to warn people.
“Hopefully this doesn’t happen to someone else,” he said.
A word of caution: Many of the customers complaining about Strickland Concrete only entered verbal contracts for the work. Always get the details of a project in writing and signed before handing over money.
5 On Your Side reached out to Strickland Concrete multiple times offering them a chance to tell their side of the story. So far, the company has not addressed the accusations.